Real Talk: Connecting with your peers in a way that actually counts
Supporting mental health at work is not about having all the answers. It is about knowing how to show up, how to listen, and how to respond in a way that is safe, appropriate, and effective. Real Talk is a practical, skill-based program designed for managers to build confidence in having meaningful mental health conversations at work. Grounded in evidence and workplace realities, the course introduces structured tools such as the CILSR framework, helping managers prepare for conversations, respond to disclosures, and take appropriate next steps. Through realistic scenarios and guided techniques, learners develop the ability to support their teams while maintaining clear boundaries and protecting their own capacity.
After each lesson, click Mark as completed so your progress is tracked and your certificate can be issued when the course is complete.
Beginner
Difficulty level
5
Modules
199
Lessons
9 min
Per module
Framework based communication course
Format
Beginner
Difficulty level
5
Modules
199
Lessons
9 min
Per module
Framework based communication course
Format
Course overview
What you'll learn
Concrete skills and frameworks you'll walk away with — designed for everyday application, not abstract theory.
Explain how management behaviour influences employee psychological health
Recognise when a mental health conversation is needed
Prepare for conversations with clarity and confidence
Use the CILSR framework effectively
Apply listening and communication skills in sensitive situations
Take appropriate post-conversation actions, including referral and follow-up
Maintain professional boundaries
Recognise and manage their own stress while supporting others
Curriculum
Your learning journey
Overview: This module establishes how everyday manager behaviour directly affects psychological health, engagement, and performance. It moves beyond theory into practical workplace scenarios, showing how small actions shape team experience. Key Takeaways 1) Manager behaviour directly influences psychological safety and team wellbeing 2) Small, everyday actions shape trust, openness, and performance 3) Early intervention prevents escalation of issues Management quality impacts retention, engagement, and outcomes 4) Awareness of influence is the foundation for effective support
Results
What will change
for you
Measurable outcomes you can expect from completing this course with consistent practice.
Understand how management behaviour influences employee psychological health
Recognise when a mental health conversation is needed
Prepare for conversations with clarity and confidence
Apply listening and communication skills in sensitive situations
Take appropriate post-conversation actions, including referral and follow-up
Recognise and manage own stress while supporting others
Audience
Who is this for?
- Managers, People Leaders, Team Leaders, Frontline Managers
Takeaways
Skills
& frameworks
The practical skills you'll walk away with — backed by the evidence-based frameworks they're grounded in.
Skills you'll build
6Evidence-based frameworks
6People
Behind this course
The organisations, experts, and partners who built and stand behind this course.
Provider
Supported by
Social proof
What learners say
Ryan Collins
16 July 2026
The CILSR framework gave me a practical structure for conversations I'd previously avoided. I feel much more confident supporting my team now.
Chloe Davis
22 June 2026
One of the most useful leadership courses I've completed. The scenarios felt authentic and immediately applicable to real workplace situations.
Jessica Taylor
30 June 2026
This course taught me that managers don't need to have all the answers—they need to know how to listen. That shift in mindset was invaluable.
Nathan Cooper
29 May 2026
The modules were engaging, practical, and easy to follow. I finished with skills I could use the very next day."
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Real Talk: Connecting with your peers in a way that actually counts
$9.99 AUD
Disclaimer: This program is designed for education and workplace capability building only. It focuses on developing practical skills for managers to support mental health conversations in the workplace. It does not provide clinical training or qualify participants to diagnose or treat mental health conditions. Managers are not expected to act as mental health professionals. If a team member requires additional support, appropriate referral to qualified professionals or workplace services such as an Employee Assistance Program should be made.